We are recruiting to fill the vacant position below:
Job Title: Customer Relationship Manager
- The CRM’s role is to work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.
- Deliver all information to and from customer using ICT
- Creation of e-channel for sales
- Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.
- Minimum of a second Class upper in University degree in any of the Social Sciences, Marketing / Business, Mass communication, Public Relations or other related discipline.
- Proven and strong CRM experience (5 years+)
- Can demonstrate excellent Commercial judgment & acumen.
- Understands customers management process.
- Is experienced at managing key stakeholders.
- Extensive experience of experiential strategy development and implementation working with 3rd party agencies.
- Budget & cost control management
Our Ideal Candidate:
- Must have a background in ICT
- Must have worked in this position
- Must be open minded
- Must be highly innovative
- Must have interpersonal skills
- Required Age: 27 – 36 years
Application Closing Date
7th December, 2017.
How to Apply
Interested and qualified candidates should:
Click here to apply online